Tiny Nautilus Shell Element

Escape, Relax & be Pampered in Paradise

Welcome to Akumal’s very first resort and beach club. Packed with history, Hotel Akumal Caribe rests on a calm bay in the Riviera Maya, just a short drive south of Cancun. Expect beautiful white sand beaches and bright blue water perfect for water sports. We can’t wait to welcome you to absolute serenity.

2018 Tripadvisor certificate of excellence     

Health & Safety Notice

Dear Guests and Clients,

Your health and the health of our staff is always foremost. We always have strict standards for cleanliness and disinfection.

We are now implementing stepped up measures to ensure our property follows recommended hygiene practiced due to the Corona Virus outbreak.

Protocols at Hotel Akumal Caribe

  • On entering, all clients, staff and suppliers have their temperature taken and will use the sanitizing mat and gel
  • Everyone must wear a mask on the property except while eating or drinking
  • Suitcases will be disinfected on arrival
  • Front desk staff are behind a clear acrylic barrier and wear masks
  • All rooms are thoroughly disinfected before each guest arrives. Towels and items in room are wrapped in plastic
  • A kit is provided in the room with wipe and gel
  • Clients will be given a choice whether they want housekeeping during their stay
  • Housekeeping staff wear clear face covers, masks and gloves
  • All loungers, handrails, pool furniture, etc. are disinfected daily
  • In room A/C filters are thoroughly cleaned before each guest arrival

Hygiene Protocols for Food Service at Lolha

  • Food service is being given outdoors only and at the capacity stipulated by the authorities
  • Contactless Menus can be downloaded on your phone
  • Tables are spaced apart as per protocols
  • All personnel wear masks, wash their hands frequently and use gel. Some staff will use gloves as appropriate
  • Every waiter has a small spray bottle with water and bleach to clean each table and chairs when people sit down
  • Your bill won’t be inside a folder. It will be on a clip set on your table
  • Cutlery is placed at the table wrapped in paper napkins
  • No bottles of sauce or salt and pepper are on the tables. They will be on request and cleaned after every use
  • All clients must wear masks when not seated at their own tables and eating or drinking
  • All clients must go through the entrance where they are provided with gel and a sanitizing mat
Tiny Nautilus Shell Element

Akumal Beach Hotel Mexico

Experience Authentic Local Dishes

Prepared by hand by our Mayan staff.

Tiny Nautilus Shell Element

For People Who Love Akumal

Our email club is for anyone who loves sun, sand and surf, welcoming faces and a genuine atmosphere of home-away-from home in lovely Akumal. Members know about specials first and can even reply to emails to say hello – yes, we read every one!

Guest Reviews

“This is it. The setting is the most ideal you can imagine. There are so many shades of blue in the bay and it’s footsteps from your door. We stayed beachfront and the breeze is constant. Rooms are spacious, clean and the views from the balcony are perfect.”

Jero360

“Stayed 4 nights with our family and it was fantastic. The location can’t be beaten. The staff was really friendly and helpful. The beach is the best we have been on in the Quintana Roo district. You can snorkel right from the beach, but sea turtles, rays and different fish can easily be seen just by walking a few meters out in the sea.”

ValLouise

“We stayed in the spotless airy bungalows. Best swimming and snorkeling on the mainland. Great internet, great location, great beds. Pretty grounds. But the service! We feel so welcome here.”

Judy Jupiter

“Great staff, all very friendly and hard workers. The setting is beautiful – grounds are meticulously kept – rooms are spotless and the hotel is close to everything. Second year we’ve been and we will definitely go back!”

Christy B

“The set up was beautiful and your staff was great. Our waiter, Jesus, was fantastic. He was very accommodating and understood the perfect amount of attention that we wanted without being told. Our food was delicious, very fresh and the table being literally right next to the water was very nice. We both felt like movie stars with all the people watching and taking pictures. This meal was one of the best dinners I have ever had.”

Jack

“Everything was wonderful! The food, the show, & the service, all were great. What a lovely setting you have there. We had a drink out on the deck before dinner, & really enjoyed the ambiance. All the lights, in the trees, & the rope of lights & the flare pots, made us think of years ago in Hawaii. It could be anywhere in the South Pacific! Lovely.”

Joan

“We strolled out onto the beach just the two of us with our wine and enjoyed the smells and the warm wind. It was so wonderful. My husband said he felt like royalty. It was such a fun and special thing to do on our honeymoon and we will never forget it. We will definitely be coming back!”

Julia & Dave