Escape, Relax & be Pampered in Paradise
Welcome to Akumal’s very first resort and beach club. Packed with history, Hotel Akumal Caribe rests on a calm bay in the Riviera Maya, just a short drive south of Cancun. Expect beautiful white sand beaches and bright blue water perfect for water sports. We can’t wait to welcome you to absolute serenity.
Health & Safety Notice
Dear Guests and Clients,
Your health and the health of our staff is always foremost. We always have strict standards for cleanliness and disinfection.
We are now implementing stepped up measures to ensure our property follows recommended hygiene practiced due to the Corona Virus outbreak.
Protocols at Hotel Akumal Caribe
- On entering, all clients, staff and suppliers have their temperature taken and will use the sanitizing mat and gel
- Everyone must wear a mask on the property except while eating or drinking
- Suitcases will be disinfected on arrival
- Front desk staff are behind a clear acrylic barrier and wear masks
- All rooms are thoroughly disinfected before each guest arrives. Towels and items in room are wrapped in plastic
- A kit is provided in the room with wipe and gel
- Clients will be given a choice whether they want housekeeping during their stay
- Housekeeping staff wear clear face covers, masks and gloves
- All loungers, handrails, pool furniture, etc. are disinfected daily
- In room A/C filters are thoroughly cleaned before each guest arrival
Hygiene Protocols for Food Service at Lolha
- Food service is being given outdoors only and at the capacity stipulated by the authorities
- Contactless Menus can be downloaded on your phone
- Tables are spaced apart as per protocols
- All personnel wear masks, wash their hands frequently and use gel. Some staff will use gloves as appropriate
- Every waiter has a small spray bottle with water and bleach to clean each table and chairs when people sit down
- Your bill won’t be inside a folder. It will be on a clip set on your table
- Cutlery is placed at the table wrapped in paper napkins
- No bottles of sauce or salt and pepper are on the tables. They will be on request and cleaned after every use
- All clients must wear masks when not seated at their own tables and eating or drinking
- All clients must go through the entrance where they are provided with gel and a sanitizing mat
For People Who Love Akumal
Our email club is for anyone who loves sun, sand and surf, welcoming faces and a genuine atmosphere of home-away-from home in lovely Akumal. Members know about specials first and can even reply to emails to say hello – yes, we read every one!